Gas Furnace Maintenance in Beaverton, OR 97006
“Technicaian was on time dressed professional, very knowledge, easy to understand him, and took time to explain. In my opinion he has a heart of a teacher; I highly recommend him. He deserve a raise in my opinion.”
– Octavio O.
Gas Furnace Maintenance in Portland, OR 97230
“Great service as always! Jeremiah arrived at the expected time and got the maintenance done promptly. He was professional and friendly, explaining the work he was doing and how long it would take.”
– Margaret L.
Gas Furnace Installation in Lake Oswego, OR 979034
“Professionalism and good customer service is how I would summarize my experience with Robben & Sons. The estimator and installers were prompt, courteous, and knowledgeable. I had both a tankless water heater and furnace installed, and would recommend their services to anyone.”
– Damon D.
Gas Furnace Maintenance in Other, OR 97222
“We were more than pleased with the service for a furnace inspection, maintenance check. Josh was terrific. He explained everything and was honest about whether we needed a new thermostat; thoroughly explained how best to use furnace to maximize efficiency- and explained the contract for ongoing service and yearly tune-ups. It was all comfortable and stress-free!”
– Michele F.
Gas Furnace Maintenance in Portland, OR 97206
“4238 SE 73rd Ave”
– Sheila H.
Air Conditioner Replacement in Gresham, OR 97230
“I have been a Robben & Sons customer for 40 years. This amounts to a couple of furnaces, air conditioners, and hot water heaters. My parents used Robben & Sons for their business which is why I started using them. I have never been unhappy. They have always been great to deal with and their work is excellent. I recommend Robben & Sons for all your heating, cooling, and hot water heater needs.”
– Larry S.
Air Conditioner Replacement in Gresham, OR 97080
“This is a first class company with very competent people in all areas. Large enough to have expertise, family owned so you get the personal touch. Five stars all the way.”
– Thomas M.
Tankless Water Heater Maintenance in Portland, OR 97266
“Robben & Sons will be coming to service my aging tankless water heater soon for the first time. If they are as helpful and understanding as Shannon who took my call then I would say they will have a loyal and satisfied customer for life. Thanks to Shannon for taking the time for listening and figuring out what would work best for me. She took the time to find out what was going on and to consult with the owner to make sure they understood the problem and how they could best serve me.”
– Pat P.
Gas Furnace Maintenance in Portland, OR 97211
“This was the first year maintenance and Jacob was on time and very friendly knowledgeable and efficient.”
– Richard K.
Heat Pump Replacement in Oregon City, OR 97045
“A few weeks ago, I noticed that our heat pump didn’t seem like it was putting out any heat. I gave Robben & Sons Heating a call. They had set me up with an appointment for one of the technicians to come out. My heat pump was at least 15 years old and I had an idea that it had probably reached the end of its life expectancy.
The technician, Josh arrived on time. I might add, I did reschedule from my original appointment. When I did reschedule, the staff, particularly Mary Jo at Robben & Sons were very professional, accommodating and was able to set me up with another appointment within a week. Josh ran some diagnostics and gave me the news that I was hoping not to hear….no refrigerant and weak heat strips. Josh recommended replacement and I agreed. He offered to have a project consultant to come out and give me an estimate. Fortunately, the consultant had an opening later in the day.
The consultant, whose name is Roz, arrived and looked over my situation. Roz asked some questions regarding our heating and cooling patterns of my wife and me. We were limited to options as we live in a manufactured home. Roz worked out a solution which included increasing the size of my unit to a Bosch 3-ton condenser from a 2-ton. I agreed with this as I always thought the 2-ton was undersized for this size house and the number of windows we have. I sold HVAC many, many years ago, so I have a little knowledge of the products. I was happy with the product and felt the price was within the reasonable limits. Sold!
So, I was set up for installation within a reasonable time. Matt and Anthony showed up on time and worked the entire day installing my new system. During the installation, Matt answered the questions that I had and provided valuable training on my new thermostat. The thermostat is very cool. It is a Bryant Housewise with wi-fi. Away from the house, I can check the current temperature and increase the heat or turn on the cooling side. It gives me a weather forecast as well as other options. The install team finished up and cleaned up leaving the area spotless.
There are a lot of HVAC companies and they all have different prices, higher and lower from what I paid. Bottom line is the office and management staff is professional and customer oriented. The techs, sales staff and install team are professional and customer oriented. They sell a quality product with a service staff that backs it up. As you can see, I was happy with the process and would recommend Robben & Sons to anyone.”
– Rick B.